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What Are The Best Value-For-Money Virtual Receptionist Service

Published Aug 16, 24
6 min read


OHQ's records are adequate evidence of a fee that is payable unless they are revealed to be incorrect. Customer will certainly utilize its practical efforts to inform OHQ of any kind of billing dispute within fourteen (14) days of receipt of a billing, following the process described in Section 15. If Consumer disagreements a billing, the billing should continue to be paid in a timely manner however OHQ will certainly attribute or reimburse Customer if it is later on reasonably figured out by OHQ or pursuant to the conflict resolution process outlined in Area 15 that the billing was wrong and the Consumer is qualified to a credit score or refund.

Such revisions may consist of, without restriction, changes for the Membership Costs or Usage Charges for OHQ Paid Providers, adjustments to the use allocations consisted of in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such alteration will take impact after practical development written notice is provided to Consumer (for instance, by being published to the OHQ Website), except that any kind of such alteration that affects a Selected Paid Solution will put on Client beginning at the commencement of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ supplies notice of such alteration to Client based on Area 16.8.

If Customer does not end its use any damaged Selected Paid Solution before the efficient day of such revision, Client will be regarded to have accepted such revision with regard to such Selected Paid Solution. (b) If a Pricing Plan chosen by Consumer is discontinued, OHQ will supply Client with reasonable development notification of no less than thirty (30) days and Customer will be offered the choice of choosing a brand-new Pricing Plan from then-current prices plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not relate to adjustments to the Cost List, which are attended to in Section 7 (reception services).1. Customer represents that all information offered by Customer and its customers to OHQ (consisting of, without restriction, all contact information and information relating to Client's Bank card) is exact, up-to-date and total at the time it is provided to OHQ

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Customer needs to at all times adhere to all legislations, policies, standards and codes suitable in link with its use OHQ Offerings and the Customer's supply of its product or services to its customers. Client will not utilize any type of OHQ Offerings to engage in, or to urge or aid others to involve in, any illegal or fraudulent tasks.

If a new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Client will certainly sustain the appropriate Membership Cost for the brand-new Paid Service Term (the ""). The efficient date of such termination will certainly be either (i) the Asked For Discontinuation Date, or needs to Consumer not mention a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will be maintained and the OHQ Offerings readily available to Customer till the last day of the Last Paid Solution Term (based on reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit report will be retained by OHQ for future use by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Service, OHQ will not be responsible by any means for responding to phone calls, taking or delivering messages, or performing any kind of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might end Customer's Account and Consumer's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Services, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Info accumulated by OHQ from Consumer and its callers might be utilized, disclosed and shared by OHQ based on OHQ's privacy plan as readily available on the OHQ Site ("") and as may be changed every so often.

The Controller thus designates the Processor relative to processing tasks embarked on during the stipulation of receptionist solutions. OHQ and Client recognize and agree that the Cpu undergoes the adhering to responsibilities: The Processor will abide with the appropriate Information Security Laws and should: (a) only act on the created guidelines of the Controller and make certain those acting under their authority do the same; (b) ensure that people processing the information undergo a duty of self-confidence; (c) use its best endeavours to safeguard and safeguard all individual data from unauthorised or illegal processing, consisting of (but not limited to) unintended loss, destruction or damages; (d) make certain that all handling meets the requirements of the GDPR and related Data Defense Legislation; (e) make certain that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous approval of the Controller; notify the Controller of any designated changes concerning Sub-Processors; they implement a created agreement including the very same information defense obligations as established out in these Terms; understand that any type of failure for the Sub-processor to comply with the Information Security Rule, the Cpu continues to be completely responsible to the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in giving subject access and permitting data based on exercise their civil liberties under the Data Security Regulations.

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The Controller shall bring out adequate and suitable onboarding and due persistance checks for all Cpus, with a complete evaluation of the mandatory Information Security Regulation demands. The Controller will validate that the Cpu has adequate and recorded processes for information violations, data retention and data transfers in place. The Controller will obtain proof from the Processor as to the: (a) verification and dependability of the staff members utilized by the Cpu; (b) any kind of certificates, certifications and plans as referred to in the onboarding process; (c) technological and functional actions used in securing the Personal Information; and (d) procedures in position for enabling information subjects to exercise their rights, including (however not restricted to), subject gain access to demands, erasure & rectification treatments and restriction of processing steps.