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OHQ's documents are sufficient proof of a fee that is payable unless they are shown to be incorrect. Consumer will use its reasonable efforts to notify OHQ of any kind of invoice disagreement within fourteen (14) days of invoice of an invoice, complying with the process laid out in Section 15. If Customer disputes an invoice, the billing needs to proceed to be paid in a timely manner nonetheless OHQ will credit or reimburse Client if it is later sensibly identified by OHQ or pursuant to the disagreement resolution procedure outlined in Section 15 that the billing was wrong and the Customer is entitled to a credit history or refund.

Such modifications may include, without restriction, adjustments to the quantities of the Registration Charges or Usage Costs for OHQ Paid Providers, changes to the use allowances consisted of in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such revision will certainly take result after reasonable development written notification is supplied to Consumer (for example, by being uploaded to the OHQ Web Site), other than that any type of such alteration that impacts a Selected Paid Service will relate to Customer starting at the beginning of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ gives notice of such modification to Client based on Section 16.8.

If Customer does not terminate its use any kind of afflicted Selected Paid Solution before the effective day of such modification, Customer will be deemed to have consented to such alteration with respect to such Selected Paid Service. (b) If a Prices Plan chosen by Consumer is ceased, OHQ will certainly give Client with practical development notice of no much less than thirty (30) days and Consumer will be offered the option of choosing a brand-new Pricing Plan from then-current rates plans supplied by OHQ.

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For avoidance of uncertainty, this paragraph does not put on modifications to the Catalog, which are resolved in Section 7 (virtual call receptionist).1. Consumer stands for that all info provided by Client and its customers to OHQ (consisting of, without constraint, all contact info and details relating to Client's Charge card) is precise, updated and complete at the time it is supplied to OHQ

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Consumer must in any way times abide by all legislations, regulations, standards and codes appropriate about its use OHQ Offerings and the Consumer's supply of its services and product to its callers. Consumer will certainly not utilize any type of OHQ Offerings to participate in, or to motivate or aid others to participate in, any unlawful or deceptive tasks.

If a new Paid Solution Term begins earlier than three (3) days after such email is sent, Customer will sustain the relevant Membership Fee for the brand-new Paid Solution Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or must Client not state a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.

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Where Customer ends according to this Area 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be maintained and the OHQ Offerings available to Client until the last day of the Final Paid Service Term (based on reinstatement charges under provision 10.3(e)) and the unused balance of the Prepaid Usage Credit scores will be retained by OHQ for future use by Client if Customer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Solution, OHQ will not be accountable in any way for answering telephone calls, taking or providing messages, or performing any various other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may terminate Client's Account and Consumer's access to the Account.

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(e) Complying with termination of any kind of OHQ Solutions, OHQ will have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to renew or otherwise recommence an ended OHQ Providers, OHQ might call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Information accumulated by OHQ from Customer and its callers may be made use of, divulged and shared by OHQ according to OHQ's personal privacy plan as readily available on the OHQ Web Site ("") and as might be changed once in a while.

The Controller hereby selects the Cpu with respect to handling tasks undertaken throughout the arrangement of assistant solutions. OHQ and Consumer recognize and agree that the Cpu undergoes the adhering to responsibilities: The Processor will comply with the appropriate Data Security Laws and have to: (a) just act on the composed instructions of the Controller and ensure those acting under their authority do the exact same; (b) guarantee that people refining the information are subject to a duty of self-confidence; (c) use its best endeavours to secure and safeguard all individual data from unsanctioned or unlawful processing, including (but not restricted to) accidental loss, damage or damage; (d) guarantee that all processing fulfills the needs of the GDPR and relevant Information Defense Laws; (e) make certain that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior approval of the Controller; inform the Controller of any kind of desired modifications worrying Sub-Processors; they implement a composed contract having the same information protection responsibilities as laid out in these Terms; understand that any kind of failing for the Sub-processor to follow the Information Protection Regulation, the Cpu continues to be totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in giving subject access and permitting data based on exercise their civil liberties under the Data Security Regulations.

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The Controller shall perform adequate and proper onboarding and due persistance look for all Cpus, with a complete evaluation of the mandatory Data Protection Legislation needs. The Controller shall confirm that the Cpu has ample and documented processes for data breaches, data retention and information transfers in place. The Controller shall get proof from the Processor as to the: (a) confirmation and dependability of the staff members utilized by the Cpu; (b) any type of certificates, accreditations and policies as described in the onboarding procedure; (c) technological and operational steps used in protecting the Personal Information; and (d) procedures in area for allowing information based on exercise their rights, including (yet not restricted to), subject access requests, erasure & rectification procedures and limitation of handling procedures.